{"id":69,"date":"2018-02-05T13:20:13","date_gmt":"2018-02-05T18:20:13","guid":{"rendered":"http:\/\/genr8.pw\/blog\/?p=69"},"modified":"2018-02-05T13:20:13","modified_gmt":"2018-02-05T18:20:13","slug":"notes-on-it-support-certificate-from-google-coursera-technical-support-fundamentals-week1-week-2-week-3","status":"publish","type":"post","link":"https:\/\/genr8.pw\/blog\/2018\/02\/05\/notes-on-it-support-certificate-from-google-coursera-technical-support-fundamentals-week1-week-2-week-3\/","title":{"rendered":"Notes on IT Support Certificate from Google\/Coursera &#8211; Technical Support Fundamentals Week1 Week 2 Week 3"},"content":{"rendered":"<hr \/>\n<p><strong>Week 1 &#8211; Technical Support Fundamentals<\/strong><\/p>\n<hr \/>\n<p>This includes managing, installing, maintaining, troubleshooting and configuring office and computing equipment.<br \/>\nI love the process of problem solving and constantly stretching myself to learn and grow.<\/p>\n<ul>\n<li>History of Computing : QWERTY, Abacus, Blaise Pascal (mechanical calculator), Charles Babbage, Difference Engine, Analytical Engine, Ada Lovelace, algorithms<\/li>\n<li>Path to Modern Computers: Alan Turing (enigma machine) &#8211; World War II. Punch cards to Magnetic Tape,Vacuum Tubes. ENIAC. IBM, Microsoft, PC&#8217;s, OS&#8217;s, Linux\/GNU, PDAs to smartphones.<\/li>\n<li>Digital Logic: Binary, Ascii, Character Encoding, UTF-8, Logic Gates, Counting in Binary<\/li>\n<li>Computer Architecture Layer: Abstraction<\/li>\n<\/ul>\n<hr \/>\n<p><strong>Week 2 &#8211; Technical Support Fundamentals<\/strong><\/p>\n<hr \/>\n<ul>\n<li>The modern computer: Components ie:<\/li>\n<li>CPU,RAM,Motherboards,Storage, PSUs, Peripherals.<\/li>\n<li>Building a computer<\/li>\n<\/ul>\n<hr \/>\n<p><strong>Week 3 &#8211; What is an Operating System<\/strong><\/p>\n<hr \/>\n<ul>\n<li>Components of OS, kernelspace vs userspace<\/li>\n<li>Files and Filesystems<\/li>\n<li>Process Management<\/li>\n<li>Memory Management<\/li>\n<li>IO management<\/li>\n<li>Interacting with the UserSpace<\/li>\n<li>Logs \/ event viewer<\/li>\n<\/ul>\n<p>Part#2<\/p>\n<ul>\n<li>Installing an Operating System<\/li>\n<li>Choosing an OS, Windows\/Linux<\/li>\n<li>Virtual Machines (VMs)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Week 1 &#8211; Technical Support Fundamentals This includes managing, installing, maintaining, troubleshooting and configuring office and computing equipment. I love the process of problem solving and constantly stretching myself to learn and grow. History of Computing : QWERTY, Abacus, Blaise Pascal (mechanical calculator), Charles Babbage, Difference Engine, Analytical Engine, Ada Lovelace, algorithms Path to Modern &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/genr8.pw\/blog\/2018\/02\/05\/notes-on-it-support-certificate-from-google-coursera-technical-support-fundamentals-week1-week-2-week-3\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Notes on IT Support Certificate from Google\/Coursera &#8211; Technical Support Fundamentals Week1 Week 2 Week 3&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-69","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pa73B2-17","jetpack-related-posts":[],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/genr8.pw\/blog\/wp-json\/wp\/v2\/posts\/69","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/genr8.pw\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/genr8.pw\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/genr8.pw\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/genr8.pw\/blog\/wp-json\/wp\/v2\/comments?post=69"}],"version-history":[{"count":1,"href":"https:\/\/genr8.pw\/blog\/wp-json\/wp\/v2\/posts\/69\/revisions"}],"predecessor-version":[{"id":70,"href":"https:\/\/genr8.pw\/blog\/wp-json\/wp\/v2\/posts\/69\/revisions\/70"}],"wp:attachment":[{"href":"https:\/\/genr8.pw\/blog\/wp-json\/wp\/v2\/media?parent=69"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/genr8.pw\/blog\/wp-json\/wp\/v2\/categories?post=69"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/genr8.pw\/blog\/wp-json\/wp\/v2\/tags?post=69"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}